EirGrid aims to deliver quality services to all electricity customers. We define a customer as anyone to whom we provide a service. This includes all Demand customers, Renewable Generators and Conventional Generators who are connected to the Transmission System, Suppliers, Stakeholders and all other interested parties.

Our Customer Relations Team aims to provide professional, reliable, and efficient assistance and support to all of our customers. We provide to all customers a single point of contact to facilitate the processing of all their queries and comments.